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Privacy Policy |
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PLEASE READ THESE TERMS AND CONDITIONS
OF USE CAREFULLY BEFORE USING THIS SITE. Your use of this Web site is expressly
conditioned on your acceptance of the following terms of use. By using this Web
site, you signify your assent to these terms of use and privacy policy. If you do
not agree with any part of these terms of use, you must not use this Web site. |
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All images, Web site design
elements, text, graphics, logos, buttons, icons, brochures, forms, software and
other content, the presentation, selection and arrangement thereof, Copyright © 2001, travelOtravel.com. ALL RIGHTS RESERVED. |
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Ownership |
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This Web site, and each of its components, is the copyrighted property
of travelOtravel.com.,
and/or its various third party providers
and suppliers and may not be used without the prior written consent of their owners.
Portions of the content found on this Web site is owned by third party providers
and suppliers and, specifically, certain data relating to travel and travel related
information may be the copyrighted work of third party providers. None of the content
or data found on this Web site may be reproduced, republished,
distributed, sold, transferred, or modified without the express written permission
of travelOtravel.com. and/or its third party providers
and suppliers. In addition, the trademarks, logos and service marks displayed on
this Web site (collectively, the "Trademarks") are registered and common law Trademarks
of travelOtravel.com., its affiliates, and various third parties. Nothing
contained on this Web site should be construed as granting,
by implication, estoppel, or otherwise, any license or right to use any of the Trademarks
without the written permission of travelOtravel.com. or such other
party that may own the Trademarks. |
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Links to Third-Party Web Sites |
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This Web site may contain hyperlinks to Web sites operated by parties other than
JOY TRAVELS. Such hyperlinks are provided for your reference only. travelOtravel.com
does not control such sites and is not responsible for their contents. The inclusion
of hyperlinks to such sites does not imply any endorsement of the material on such
sites or any association with their operators. If you decide to access other Web
sites or participate in any offers or programs via such sites, you do so at your
own risk. |
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General |
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This agreement is governed by the laws of India. You hereby consent to the exclusive
jurisdiction and venue of courts in New Delhi, India, in all disputes arising out
of or relating to the use of this Web site. Use of this Web site is unauthorized
in any jurisdiction that does not give effect to all provisions of these terms of
use, including, without limitation, this paragraph. |
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You agreethat no
joint venture, partnership, employment, or agency relationship
exists betweenyou and travelOtravel.com as a result of this agreement or use of this Web site.
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Employment openings and inquiries sent to us regarding employment with travelOtravel.com
are handled in accordance with our employment policies. Please be aware that submission
of your resume or employment application to travelOtravel.com does not create any
obligation to respond to such solicitation and travelOtravel.com cannot guarantee
any result.travelOtravel.com is an equal opportunity employer. |
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Consent |
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BY SUBMITTING PERSONAL INFORMATION TO US, AND/OR BY USING OUR SITE, YOU AGREE THAT
WE MAY COLLECT, USE AND DISCLOSE SUCH PERSONAL INFORMATION IN ACCORDANCE WITH THIS
PRIVACY POLICY AND AS PERMITTED OR REQUIRED BY LAW. If you do not agree with these
terms, do not provide any Personal Information to us.
If you refuse or withdraw
your consent, or if you choose not to provide us with any required Personal Information,
we may not be able to provide you with Products or Services that can be offered
on our Site only if we have access to certain Personal Information.
Minors
Minors(as defined under the laws of their jurisdiction or residence) are not eligible
to register for, use, or Purchase the Products or Services available on our Site.
We do not knowingly collect Personal Information from any Minor, and will not use
this information if we discover that it has been provided by a Minor.
Other Travelers or Contacts
If you Purchase Products or Services for other travelers using your
Member ID and password, or if you provide us with contact information of a third
party for Care Alerts, you must make sure that you have the right to do so. By providing
the Personal Information of another traveler, you represent that you have all necessary
authority and/or have obtained all necessary consents from such person to enable
us to collect, use and disclose his or her Personal Information as set forth in
this Privacy Policy. |
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How we use the information we collect |
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We use Personal Information in order to provide and enhance the Products or Services
offered on our Site: To record your travel preferences, to make reservations or
acquire travel insurance on your behalf, or to communicate with you about your travel
plans To issue invoices, administer accounts, collect and process payments
To provide tips or guidance on how to use our Site, inform you of new features on
our Site, or provide other information that may be of interest to users To personalize
the service we provide to you, tailor your experience at our Site to your interests
and make more appropriate travel recommendations
To send you e-mails, e-newsletters, personalized offers via direct messaging or
other communications about our services, if you have subscribed to receive this
information
To manage our Site, diagnose technical problems, improve content, and allocate the
resources of our systems so that your experience with our Site is as efficient as
possible To process and track your transactions and to send you information about
our and our affiliates' and business partners' products and services and other information
and materials that may be of interest to you
To develop, enhance, market, sell or provide travelOtravel's Products or Services,
or those of companies with which we have a commercial relationship, but only if
you have granted us permission to do so
To evaluate credit standing and to match credit bureau or credit reporting agency
information; to investigate, detect and protect travelOtravel and other third parties
against error, negligence, breach of contract, fraud, theft and other illegal activities
To effect a corporate transaction, in connection with the sale, merger, spin-off,
or other corporate reorganization of our corporation, where the information is provided
to the new controlling entity in regular course of business.
To audit compliance with our policies and contractual obligations.
As permitted by, and to comply with, any legal or regulatory requirements or provisions;
or
For any other purpose to which you consent.
Aggregated Information
Aggregated information is information, recorded in any form, about more than one
individual, where the
identity of the individual is not known, and cannot be inferred from the information. We may use aggregated information to describe our user base
to current or potential partners investors and advertisers; after a survey, to understand
and respond to market needs and preferences; or to make recommendations to other
users of our Site. For example, if users of our Site who have traveled to a particular
destination told us that they had positive experiences at a hotel in that destination,
we might recommend that hotel. |
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To whom we disclose Personal Information |
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From time to time, we may disclose your Personal Information as follows:
To those travel service providers with which you make arrangements through our Site,
for example, airlines, car rental, hotel,
ground transportation, theater, attraction,
or travel insurance. We provide them with the Personal Information needed to make
and complete the purchase, booking, or reservation.
To organizations that perform services for or on behalf of travelOtravel, for example
to provide customer service, deliver tickets, ship items, process credit cards,
for research, marketing, data processing, to measure the use of our Site, to facilitate
usage by a Visitor, or to offer credit card services or evaluate your creditworthiness.
We will share with these companies only that Personal Information which they need
to work on our behalf. Some of these service providers may be located in other countries.
Your Personal Information will be provided to these organizations only if they agree
to use such information solely for the purpose of providing services to travelOtravel,
and under the instructions of travelOtravel, and with respect to that information,
to act in a manner consistent with the relevant principles articulated in this Policy.
We may collaborate with other companies to offer you additional Products or Services,
for example, through sweepstakes, raffles, and promotions. We will share Personal
Information that is necessary for these other companies to provide the Products
or Services that you have requested.
This policy will not cover the use of your Personal Information by these other companies.
We encourage you to read a company's privacy policy before requesting any of its
products or services.
We may also disclose your information to our affiliates and non-affiliated business
partners for their use both on our behalf and for their own business purposes. For
example, our affiliates and business partners may use such information to send you
information about their products, services, other information, and materials that
may be of interest to you.
To protect our Site and our rights under our Terms and Conditions of Use; to protect
ourselves against liability or prevent fraudulent activity; or where it is necessary
to permit us to pursue available remedies or limit any damages that we may sustain.
To effect a corporate transaction, in connection with the sale, merger, spin-off,
or other corporate reorganization of our corporation, where the information is provided
to the new controlling entity in regular course of business. Where the information
is public: To our insurers and to regulatory agencies |
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How we retain and store Personal Information |
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My Trips contains information about your current, canceled, or past trips.
My Account contains your name,
e-mail address, password, and departure city from
which you usually travel. It may also contain other information so that you do not
need to re-enter it each time you Purchase a Product or Service. For example, My
Account may contain your billing information unless you tell us not to store it.
It may also contain your preferences for seat selection or special meals, details
about your participation in loyalty or awards programs and applicable membership
numbers, and other travel preferences.
We also keep in My Account all other information that you have elected to provide
us, such as gender, favorite activities and lifestyle preferences, and favorite
destinations.
Retention and storage
We will retain your Personal Information in our databases in accordance with our
document management, retention and destruction policy and applicable laws. This
period may extend beyond the end of your relationship with us, but it will be only
as long as it is necessary for us to have sufficient information to respond to any
issues that may arise later. For example, we may need or be required to retain information
to allow you to obtain credit for trip your Purchased but had to cancel. We may
also need the retain certain information to prevent fraudulent activity; to protect
ourselves against liability, permit us to pursue available remedies or limit any
damages that we may sustain; or if we believe in good faith that a law, regulation,
rule or guideline requires it.
Your Personal Information will be stored in secured locations, and on servers controlled
by travelOtravel, located either at our offices, or at the offices of our service
providers, as described in How we protect Personal Information. |
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How we protect Personal Information |
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travelOtravel employs physical, administrative and technical safeguards to help
protect the confidentiality and integrity of Personal Information and to reduce
the risk of loss, misuse, unauthorized access disclosure or modification of Personal
Information. When Personal Information is sent to our service providers, we require,
in our contracts with them, that they protect all Personal Information in a manner
consistent with the principles articulated in this Privacy Policy.
If you choose to contact travelOtravel through the Site, you should be aware that
any information transmitted electronically via the World Wide Web might not be secure.
travelOtravel assumes no liability for the loss of any information that you transmit
to us via the World Wide Web. However, should you choose to pay by credit card when
making a booking, reservation or purchase on the Site, your card details are encrypted
for the transaction.
In communicating with you, we may send e-mail as unencrypted plain text because
we are aware that most Members, Guests, or Subscribers cannot readily process encrypted
e-mail. This is done for your convenience, but with the security concern that, if
misrouted or intercepted, it could be read more easily than encrypted e-mail. |
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Changes to the Privacy Policy Disputes |
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We may change or supplement this Privacy Policy from time to time. We may also undergo
a change of ownership. We will post an appropriate notice of changes to the Privacy
Policy and changes or ownership on our Site. Pirvacy Policy changes will apply to the information collected from the date we post the revised Privacy Policy to the
Site, as well as to existing information held by us.
If we decide to change this policy in a material way, we will obtain the necessary
consents required under applicable privacy laws if we seek to collect, use or disclose
Personal Information for purposes other than those to which consent has been obtained,
unless otherwise required or permitted by law. If any proposed change is unacceptable
to you, you may request that we remove your Personal Information (and/or that of
other individuals for whom you made travel reservations or who have received your
Care Alerts) from our records. |
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Disputes |
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If any dispute arises between you and travelOtravel during your use of the Site
or thereafter, in connection with the validity, interpretation, implementation or
alleged breach of any provision of the Terms and Conditions, the dispute shall be
referred to a sole Arbitrator who shall be an independent and neutral third party
identified by travelOtravel. The place of arbitration shall be Delhi. The arbitration
proceedings shall be in the English language.
The Terms and Conditions shall be governed and construed in accordance with the
laws of India |
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